Client Care Representatives

Our Client Care Representatives are the face of the hospital. Our existing clients and new clients usually have their first interaction with CCR’s either in person or over the phone. Would you like to be part of our team that works together to provide excellent customer service to our clients?

If so, then read on, we may have just the role for you.

Southeast Animal Hospital is looking for a part time or full time Client Care Representative to join the team! Client Care Representatives are an essential part of the team, our patients, and clients depend on you!

We are looking for an outgoing, experienced, and friendly individual to join the SAH team in Brewster, NY. We do require you to have a minimum of 1 year experience working at a veterinary hospital. You are someone who is an excellent communicator, organized, attentive to detail, team oriented, and passionate about helping people and their pets.

Job description/Requirement:

  • You have a positive and helpful attitude which will reflect in your communications with clients and the team.
  • You have the ability to multitask answering a multi line phone system, greeting and checking out clients and responding to email.
  • The ability to learn Digitail, our veterinary software and use Google Drive, Google Docs and Google sheets.
  • You are meticulous with recording communications with clients in person, over the phone, and via email.
  • Assist other team members as needed including but not limited to holding a patient, inventory or cleaning
  • Flexibility to stay late if needed, attend our monthly team meeting, and are available to work 1-2 Saturdays a month
  • You will follow all company protocols
If you think this may be the right position for you please submit your resume and cover letter. We are looking forward to hearing from you!